How to contact us and book your activity: Taste Belize is based in Placencia Village, Stann Creek District, Belize. We are a small company with three personnel; owner/guide/manager Lyra, co-manager Peter and guide Elroy. We work out of a home office and are happy to answer questions, discuss tour options and book in your choices via email or phone. Lyra and Peter answer the emails and guide many of the tours, so if you don’t get an immediate response by email or on the phone, it is likely that we are out in the jungle somewhere! We try to check email every morning and evening, so you should have a response by evening or at the latest, the next day. Belize does not always have reliable internet, phone and electrical services so if you don’t hear back in a day or two please resend your message as it may not have gotten through. Contact us using the form at the bottom of this page or email directly at firstname.lastname@example.org. Call Taste Belize from within Belize at 664-8699/630-5253. When calling from outside of Belize, dial 011-501-664-8699/630-5253. We strongly recommend reserving your tour in advance if possible as we do get booked out during our busiest months. That way you can be sure of having the activity you want on the day you want it!
Cancellation Policy: You may freely cancel or reschedule a tour up until 24 hours before the start time of the tour. If you cancel a tour within 24 hours of the start time for the tour, (for example, anytime after 8AM the day before if the tour begins at 8AM), you will be required to pay 50% in cash of the total cost of the tour for yourself and your group. If you reschedule your tour for another available day we will not charge a cancellation fee. We ask that you please be courteous and aware of other guests and our busy season and to please try to avoid any last minute cancellations or rescheduling. When you make a booking you acknowledge that you have read and accept the terms of our cancellation policy. On our part, we will not cancel a tour unless inclement weather makes it impossible (due to flooded roads, etc) or dangerous (due to extremely rough seas, etc) to our guests physical safety to proceed with the tour. We will do our best to reschedule the tour at a safer time.
Tour Payment: Please note before booking that because we collaborate with small businesses and individuals who do not have credit card machines, we are CASH ONLY, accepting both US and Belize dollars. There are four ATM/Cash machines located in Placencia Village if you need to withdraw cash before tour day. We are happy to email you an invoice upon request.
Tour Pickup: Within Placencia Village tours depart from in front of our shop, co-managed by Ms. Goodies and Barebones Tours. The shop is located in downtown Placencia Village, on main street, between Omar’s Creole Grub and Dragonfly Moon restaurants. If you are staying in a hotel or vacation rental north of Placencia Village we will pick you up on our way up the road. Let us know where you are staying when booking and we will confirm your pick up location. Sea tours depart from the MnM Gas Station pier next to the Hokey Pokey Water Taxi in downtown Placencia Village.
What to Wear and Bring on Tour: For most tours we recommend close toed walking shoes with some kind of tread, (tennis shoes are good), and sensible and comfortable shorts. For tours that involve waterfalls or river tubing bring a swimsuit and towel. For farm tours and jungle hikes we recommend lightweight long pants or long shorts. Bring bugspray, sunblock, extra cash, something to take pictures with and your appetite for adventure and delicious food and chocolate!
Medical and Mobility: If you or anyone in your party have any injuries, mobility issues or medical conditions that we should be aware of, please inform us when booking so we can ensure that you enjoy your experience comfortably. We will do our best to accommodate you and recommend the tours that will be most accessible and enjoyable.
Food Allergies and Dietary Restrictions: Please inform when booking if you or anyone in your party has any food allergies or dietary restrictions. We will do our best to accommodate you. Please note that for some tours and classes we cannot accommodate every allergy or restriction, but we will let you know what activity would be best suited for your needs.
A Note About Water: Here at Taste Belize Tours we believe strongly in preserving our natural environment and supporting sustainable development of our country. We have very limited recycling services in Belize and we have decided to not use plastic water bottles on tour so as to avoid contributing to area landfills. On our tours we provide water to our guests using stainless steel reusable water bottles filled with our very clean and delicious Placencia water, which comes straight out of an underground aquifer fed by the Maya Mountains. Placencia water has filtered through tons of sand and limestone without touching the surface for hundreds of thousands of years. Our water bottles are thoroughly cleaned after every use. If you do not feel comfortable using our water bottles while on tour please feel free to bring your own water bottle, there is plenty of room in our ice box!